Wow, this was resurrected from the grave! FUCKERS STILL DIDN'T FIX IT! I'VE HAD IT. AND THE FUCKERS ERASED ALL OF MY CONTACTS AND THE BATTERY STILL DOESNT WORK. I'M GOING TO GO IN THERE AND SAY EITHER GIVE ME A NEW FUCKING PHONE OR I'M CANCELING THE CONTRACT. If a couple hundred is what it takes to get rid of those fuckers, then so be it. Anyone have suggestions on a good Canadian phone company?????????????